Communication Training

We have all come across communication attempts at work that lack the specificity and context that we need to do our job; or witnessed a failure to communicate through our interpersonal relationships at work, which can impact our productivity.

From face-to-face discussions to professional email exchanges, communication training can add value to how you interact with others in the workplace. Learning to communicate effectively will improve your value.

Test Your Communication Skills


Learning Effective Communication Skills

Excellent interpersonal skills and the ability to communicate effectively can provide tremendous benefits to you, your team, and your company. Good communication skills can foster mutually beneficial relationships at work, save time, and increase productivity.

Communication Skills in the Workplace

Learning to develop good communication skills can help organizations as well as individual professionals. Training and classes for your organization can:
  • Encourage workplace cohesion
  • Increase employee engagement
  • Boost productivity
  • Encourage new ideas and processes
  • Improve company organization
  • Develop team cooperation

Advance Your Communication Skills with Our Top Courses

Don’t know where to start? Consider our all-encompassing How to Communicate with Diplomacy, Tact and Credibility class. Learn how to choose the right words and tone for each business interaction to better communicate ideas, feelings, and needs.

Develop your technical skills. Take our Business Grammar Workshop. Effective writing in the workplace is an invaluable skill that every professional could use. Our interactive, collaborative course gives you the tools to apply proper grammar and rules to your business writing.

Ready to take the next step? Our Communicating Up, Down and Across the Organization training is ideal for business professionals who want to be strong, passionate and effective communicators who can speak to a variety of audiences across organizational boundaries.

Communication Skills to Excel at Your Workplace

When we think about effective communication in the workplace, we often think about writing or speaking. But it goes beyond that—writing and speaking are only part of the equation. Good communication includes other skills, such as:

  • Listening to understand
  • Positive body language
  • Email and written etiquette
  • Emphasis on clarity
  • Confidence and a positive attitude
  • Respect for all
  • Openness to giving and receiving feedback
  • Knowing which channels to use to communicate

Why AMA Will Help You Advance Your Career with Communication Skills

We are one of the leading institutions that provide meaningful training that professionals can incorporate into their careers or developmental materials for teams and organizations. Other online learning platforms may have similar classes, but they did not design their entire library of training programs to further your career as we have.


Over 10 million professionals have trained with our courses—here is what a few of them have said about our programs.


“The level of detail and scope of coverage was ideal for my needs. Information learned could be implemented immediately. The feedback was very helpful. Christy was engaging and fun to interact with; her passion for writing and editing was contagious.”

- Tamara B., Quality Systems Lead, Research and Development
AMA's 2-Day Business Writing Workshop, Mar 2021


“The class was very interactive, real life examples were used and we were challenged to apply what we have learned, in different exercises, throughout the course. The instructors made us accountable for participation and made the work throughout the class fun.”

- Shawn W., IT Enterprise Data Portfolio Manager​, Banking
How to Communicate with Diplomacy, Tact and CredibilityJan  2021

AMA’s Virtual Communication Training

It can be difficult to find the time to go to classes to learn something new, which is why we have designed our programs with the busy professional in mind. You can experience all our training programs with virtual online classes and seminars, making it more convenient for you to learn the skills you need to move up in your career.

Live Online courses are much like being back in the classroom, virtually. You’ll learn from a live instructor, interact real-time, all from the comfort of your own home.

Live Online Express courses are laser-focused skill training led by a live trainer in under 3 hours. These courses are highly interactive and can be taken in the comfort of your own home or office, minimizing your time away from work. 

Webinars provide a single-session, one-to-one learning experience for individuals.

OnDemand Courses are self-paced seminars. They’re also accessible for up to a full year and learners are eligible for CEU.